Loading Map....


9:00 am - 5:00 pm

Armada Hotel PJ


Upcoming sessions

ISO 9001 Quality Management Systems is being revised and is expected to be published in September 2015.The 2015 version will be a major revision of the standard. The 3 main reasons of revision are:

First, businesses are facing increasing pressure from a much more competitive market around the globe, and also from overseas players. Geographical boundaries are almost insignificant in today’s global economy.

Second, for those organizations that survived the recession, most have implemented cost saving measures and many have faced complex restructures.  Businesses are more cost conscious than ever and demand more joined-up and efficient processes that eliminate duplication of effort. The rising focus on risk registers and scenario planning means organizations aren’t just thinking about running their business today, they’re planning for the future.

And finally, in this increasingly competitive environment, a greater focus on organizations protecting and enhancing their corporate reputation is being emphasized.

Senior management, those responsible for transition their organization’s QMS to meet   the new requirements,  ISO 9001 auditors and quality practitioners, management representatives, operations personnel.

The purpose of this one-day course is to provide information on and interpretation of the requirements of the Draft/DIS ISO 9001:2015 International Standards. Attendees will gain an introduction to the anticipated changes in the upcoming revision and how these could affect their organization’s quality management system. The course will also explore the implementation time-frame and the impact on current registrations.

The course will be delivering through a combination of Metaphoric and Learning-By-Doing approach, where as the participants will be going through various simulation scenario which interact with the subject itself. At each stage, the participants will need to exercise the skills that been taught and practice them to self-develop their level of skills.

Active learning activities are included to allow participants to engage actively in the learning process. Besides that, leading the participants through these activities will enable better understanding on the concepts. The active learning activities are such as:

  • Group discussions
  • Case studies
  • Brainstorming

Module 1: Differences between ISO 9001:2008 and 2015 ( structure, terminology and interpretation)

Module 2: Annex SL, the new structure for management system standards, particularly in terms of:

  • Context of the organization, scope and objectives
  • Leadership
  • Planning
  • Managing Risk
  • Support

Module 3: Related standards, concepts and principles of the ISO 9001:2015 Standard

  • Reasons for the changes
  • Overview of the significant changes
  • Impact of the changes on your organization and audits


SS Chew has 14 years of Operational Excellence (OE), Total Quality Management (TQM) and ISO Management System experience in the manufacturing and service industry. Upon graduation from University of Technology, Malaysia (UTM) with Bachelor’s Degree in Engineering (Electrical/Electronic), he started his career in a local conglomerate as Quality Engineer who had led the Customer Quality Assurance (CQA) section and Quality Control (QC) section to provide support and service to local Malaysia and oversea customers relating to quality issues. His customer experience covers Asia, Middle East, Europe, Australia and North America.To mention a few:  Panasonic USA, Mitsubishi Electric Japan, Samsung Thailand, Samsung India& Sumitomo Europe.

Chew has assumed the role of Quality Control (QC)Manager of a Japanese MNC, and based at its Shah Alam, Malaysia manufacturing plant. He was leading and managing the operation of Customer QA, Incoming/ In-Process/ Outgoing QC, New Product Development, ISO Management System (ISO9001 & ISO14001) and Product Safety Compliance & Certification (UL, ETL, SIRIM).

He has successfully led the Company Wide Quality Control committee (CWQC) and Quality Control Circle (QCC) team members to reduce customer complaint rate significantly, achieving 70% reduction within a period of 12 months. He is the champion for Zero Defect Program, utilizing 5 Why Root Cause Analysis and Poka-Yoke Problem Solving Technique in reducing the chronic product rejection, achieving 40% reduction within a period of 12 months.

He learned the Japanese Quality Control System & KAIZEN Methodology in Osaka, Japan and facilitated the localization of product originated from Japan, which boosted the sales of the product segment by 376% within a period of 12 months. He had been working closely with suppliers and subcontractors in Malaysia, Indonesia, Thailand, Taiwan, Hong Kong and China in conducting plant audit, parts qualification and assuring the quality level of parts& materials.

Besides, he has also assumed the role of Material Control &Purchasing Manager where he gained vast experience in the area of warehouse management, parts sourcing, material forecasting& purchasing planning as well as part cost down activities.

He completed his MBA (majoring in International Business) from University of Malaya (UM) in 2007. He has presented a research paper titled “Marketing a consumer durable brand in Malaysia: a conjoint analysis and market simulation” to Journal of Consumer Marketing in year 2010.

He has been trained as Lead Auditor of Quality Systems by SIRIM Malaysia.He is also a trained competent person under Malaysia Department of Environment (DOE) for Certified Environmental Professional in Scheduled Waste Management (Cert No: CePSWaM/14529).In year 2010 and 2013, he received training for the topics of Quality Control System& KAIZEN methodology in Osaka, Japan.

He is a Certified Professional Trainer from IPMA, United Kingdom (Cert No.: 8126). He has conducted many workshops in areas of ISO Management System, Operation Excellence& Continual Improvement, Problem Solving& Prevention and Personal Development & Management Skills.He obtained the Train The Trainer (TTT) exemption from Perbadanan Sumber Manusia Berhad (PSMB) with Certificate No.: EMP/1657. He is able to deliver training in 3 languages, i.e. English, Malay and Mandarin.He is also a Neuro-Linguistic Programming (NLP) Practitioner from NLP Asia.

He has involved in the consultancy & advisory projects for ISO 9001 Quality Management Systems, ISO 14001 Environmental Management Systems and OHSAS 18001 Occupational Health and Safety Assessment System, with clients in manufacturing industry, healthcare industry, construction industry, property development, trading & service Company, laboratory and equipment maintenance industry.

This workshop is fully claimable under

  • HRDF SBL Scheme

Kindly checks with your training department to make sure you are eligible.

RM 800 per participant. The fees includes workshop materials, certificate of attendance, refreshment and lunch only. There will be an additional charge of 6% GST.

Early-Bird Discount
You will entitle 5% Early-Bird Discount if you register 30 days before this workshop begins.

Group Discount
You will entitle discount below if you send 3 or more delegates:

  • 3 participants (5% discount)
  • 5 participants (7% discount)
  • 8 participants (10% discount)


Bookings are closed for this event.