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15/Jun/2016 - 16/Jun/2016

9:00 am - 5:00 pm

Armada Hotel PJ


Upcoming sessions

Managers need to be carefully nurtured and guided up their career ladders. The growth and wellbeing of organizations lay in the hands of managers. This course is designed to prepare managers for changes in their roles and responsibilities as they progress up their organizational career ladders.

Managers, first-time managers and prospective managers are strongly encouraged to attend this session.

By the end of the session, you would be able to:

  • Explain the evolution and importance of organizational growth
  • Identify and analyze the importance of positive influence organizational culture have on individual behavior
  • Identify current personal managerial roles and responsibilities
  • Recognize the different types of organizational managers and leaders
  • Identify effective leadership qualities applicable for personal development
  • Identify, analyze and develop appropriate managerial bases of power for effective positive applications
  • Ensure effective interpersonal communication
  • Recognize, avoid and overcome barriers to effective communication
  • Recognize different types and causes of problems
  • Select and apply appropriate problem solving and decision-making tools and techniques.
  • Build a more productive relationship with the top management.
  • Extend your professional skills and add your career value.

The course will be delivering through a combination of Metaphoric and Learning-By-Doing approach, where as the participants will be going through various simulation scenario which interact with the subject itself. At each stage, the participants will need to exercise the skills that been taught and practice them to self-develop their level of skills.

Active learning activities are included to allow participants to engage actively in the learning process. Besides that, leading the participants through these activities will enable better understanding on the concepts. The active learning activities are such as:

  • Group discussions
  • Case studies
  • Interactive storytelling
  • Team Experiential Learning
  • Brainstorming

Module 1: Management Concepts & Principles

  • A look on organizational development, behavior and culture.
  • Recognize types of managers, and its roles, functions and skills needed.
  • Distinguish effectiveness and efficiency, and what are the system needs and individual needs.

Module 2: Effective Managerial Leadership for Results

  • Differentiation of manager and leader.
  • Explain the types of leaders, and the qualities of effective leaders.
  • Clarify what are the managerial power, and how to effective developed and used of managerial power.

Module 3: Effective Organizational & Interpersonal Communication

  • Recognize the impact of interpersonal communication.
  • What are the non-verbal languages?  Explore the communication barriers and how to overcome it.
  • Describe ladder of inference and how to manage out ladder of inference.

Module 4: Practical Problem Solving & Decision Making Skills and Techniques

  • Learn how to identify and define problem and issues.
  • Explain the different types of problems.
  • Find out how to select different approaches and techniques for problem solving & decision making.
  • How to apply rationale problem solving & decision making.


Nathan has over 20 years of extensive experience in the training industry. Coached by world renowned gurus such as Bob Proctor, Phillip Teal and Chris Newton, Nathan has trained more than 10000 people towards achieving excellent in performance. His clients came from such diverse industries as service providers, manufacturing, multinationals, corporate organizations, insurance industry, hotel industry, and network marketing industry.

An entrepreneur himself, Nathan co-founded a chemical supply company in 1997. During his tenure in the company, he shows excellent entrepreneurship skills where he solve matters of employee work performance and grievances, as well as overcome other business challenges. He expanded 3 new branches within a year and achieves tremendous positive growth for the company. Later, he left the company and devoted his time in training and developing others to live their life in fullness.

In 2011, Nathan took up a challenge where he was attached with an international insurance company. His goals were to grow the northern region agencies. Within a year time, he manages to lead the agencies to achieve a sales growth of 200% in new business by applying systematic approach in coaching and counseling.

Nathan is a versatile trainer who is innovative in his approach and deliverance. Based on experiential learning technique, his high spirited interactive deliverance and friendly and calm approach enables his participants to absorb the essence of his trainings with utmost ease. His ability to connect closely with the participants helps to build good rapport and enhances the learning process and relationship of trainer-trainee.

This workshop is fully claimable under

  • HRDF SBL Scheme

Kindly checks with your training department to make sure you are eligible.

RM 1690 per participant. The fees includes workshop materials, certificate of attendance, refreshment and lunch only. There will be an additional charge of 6% GST.

Early-Bird Discount
You will entitle 5% Early-Bird Discount if you register 30 days before this workshop begins.

Group Discount
You will entitle discount below if you send 3 or more delegates:

  • 3 participants (5% discount)
  • 5 participants (7% discount)
  • 8 participants (10% discount)


Bookings are closed for this event.