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25/Aug/2016 - 26/Aug/2016

9:00 am - 5:00 pm

Armada Hotel PJ


Upcoming sessions

Human Resource management is no longer a simple task. Today, employer-employees relationship has become complex, governed by various legislations which need to be understood and which employers must conduct their employees relationship within the parameters. Therefore, it is crucial that anyone involved in Employees Supervision and Management, to be aware of the basic interpretations of the Labour Laws. This program is customized to cultivate the necessary basic human resource management skills for non-HR personnel as well as those newly promoted or newly recruited HR personnel.

The workshop is specially designed for New HR Practitioners and Non-HR Managers who required necessary human resource management skills to minimize employee’s issues.

By the end of the session, you would be able to:

  • Understand the role and functions of HRM in an organization
  • Know the main recruitment and interview methods
  • Know how to design interview questions and conduct interview to get the right employees
  • Identify KRA / KPI with subordinates
  • Know the basic disciplinary process
  • Importance of Counseling and Managing Subordinates
  • Understand the importance of Disciplinary enforcement & management and its correlation with employees motivation
  • Comply with the relevant Employment Act
  • Know how to avoid ‘breaching’ the Employment legislations and Employees Contracts
  • Protect your Company’s Integrity

The course will be delivering through a combination of Metaphoric and Learning-By-Doing approach, where as the participants will be going through various simulation scenario which interact with the subject itself. At each stage, the participants will need to exercise the skills that been taught and practice them to self-develop their level of skills.

Active learning activities are included to allow participants to engage actively in the learning process. Besides that, leading the participants through these activities will enable better understanding on the concepts. The active learning activities are such as:

  • Group discussions
  • Case studies
  • Interactive storytelling
  • Brainstorming

Module 1: Introduction to Human Resource Management

  • HRM Functions

Module 2: Recruitment / Interview / Selection

  • Recruitment and Selection methods
  • Importance of Job specifications in Recruitment
  • Interviewing Skills
  • Types of Interview Questions

Module 3: Understanding Relevance of Employee Development Program

  • Importance of Developing your People
  • Importance of proper Induction and Orientation

Module 4: Performance Management and Appraisals

  • Understanding Performance Management and Appraisals
  • Identifying KRA and KPI with your subordinates
  • Importance of Performance Monitoring and Feedback

Module 5: Employment Act 1955 Applications

  • Employer/Employee Relationship
  • Employment Contracts
  • Employment of Women

Module 6: Compensation and Benefits

  • Minimum Wages
  • Payment of Wages
  • Lawful Deduction of Wages
  • Advance of Wages
  • Normal Hours of Work
  • Overtime
  • Public Holidays
  • Rest Day
  • Annual Leave and No Pay Leave
  • Emergency Leave
  • Sick Leave and Hospitalisation
  • Maternity Leave

Module 7: Disciplinary and Termination of Employment

  • The basic Disciplinary process
  • Importance of proper Misconduct administration and procedures
  • Importance of consistent liaison with HR dept on employees issues
  • Handling Poor Performer and Probationer
  • Importance of Counseling, Monitoring and Feedback
  • Importance of keeping proper and consistent Documentation
  • Termination of Contracts
  • Breach of Contracts

Module 8: Employees Relations

  • What is Employee Engagement?
  • Importance of Discussion session and Activities
  • How to engage your Employees

team-serene-yapSerene Yap‘s greatest passion is to share her knowledge and insights to maintaining and increasing the professionalism and skills of an Organization’s Human Assets and the Community. Her hands-on experience in the corporate world has enabled her to impart her knowledge based not only on theory but also based on her own vast working experiences which ensure that the participants are able to relate better and able to apply the knowledge and skills to their work, immediately and effectively.

Serene, a Human Resource Trainer/Consultant and a certified Master Class Trainer has been enthusiastically involved in all aspects of human capital development and management for 17 years. Serene holds an MBA (Distinction) in General Management, a Diploma in Private Secretaryship and she is also a certified NLP Practitioner by ISNS.

Serene was the Group Operation Manager for a diversified group of companies where her portfolio includes taking care of the Human Resources division, Operations division and Property Management. Later, she joined a local leading property development company as Head of HR where she handles the whole spectrum of Human Resource Management, Development and Administration for several companies under the group.

Her industry exposure includes property development and management, hospitality, medical, food manufacturing, oil and gas, construction sector and consultancy services.

During her professional career and as a trainer, many employees have attained great personal successes in their careers through her guidance, mentoring and coaching. In a similar manner, Serene envisioned to translate her KSA to develop the competencies and performance level of your employees.

This workshop is fully claimable under

  • HRDF SBL Scheme

Kindly checks with your training department to make sure you are eligible.

RM 1690 per participant. The fees includes workshop materials, certificate of attendance, refreshment and lunch only. There will be an additional charge of 6% GST.

Early-Bird Discount
You will entitle 5% Early-Bird Discount if you register 30 days before this workshop begins.

Group Discount
You will entitle discount below if you send 3 or more delegates:

  • 3 participants (5% discount)
  • 5 participants (7% discount)
  • 8 participants (10% discount)


Bookings are closed for this event.