The seven QC tools correctly used either as single or multiple tool can yield a significant improvement in processes. The tools are used primarily to resolve a problem. It allows either individuals or teams to approach a problem systematically that leads to root cause identification. The seven QC tools are fundamental to any continuous improvement process.


2 Days

Who Should Attend

Managers and executives in Production, Quality Assurance, Engineering, Planning and Logistic.


By the end of the session, you would be able to:

  • Understand the fundamental principle of problem-solving
  • Demonstrate understanding of using the tools to solve a problem
  • Take ownership of applying 7 QC Tools to address a corrective and preventive action.
  • Intervene immediately to avoid potential defects from happening.

Course Outlines

Introduction to Problem Solving Using 7QC Tools

  • Making sense of production/ process data
  • Applying the QC Tools towards problem solving

The Seven QC tools in a Glance: –

  • The Pareto Diagram
  • The Fish Borne Diagram
  • The Process Flow Chart
  • The Checksheet
  • The Histogram
  • The Scatter Diagram
  • The Control Charts

The Seven QC tools application

  • Step 1: -Learners will be given a series of problem and data to resolve using the appropriate tools.
  • Step 2: Learners will be given assignment to collect real data from process and use the tools to resolve a problem
  • Step 3:- Learners will construct a Process Control Charts from actual data and interpret the process stability.

Inhouse Training Framework - ADDIE Model

In GIN, we will work with you to modify courses or develop one to meet the specific requirements of your business. To assure your investment on training is not wasted and to maximize the value of the in-house program, we apply the ADDIE model – a dynamic, flexible guideline for building effective training and performance support tools. You may learn more about ADDIE model here.

Contact Us for Quotation

Contact us now for training at the Venue and Date of your choice throughout Malaysia and Internationally. Do let us know what is your expectation, number of participants, participants' profile and your preferred date and venue.