Managers need to be carefully nurtured and guided up their career ladders. The growth and wellbeing of organizations lay in the hands of managers. This course is designed to prepare managers for changes in their roles and responsibilities as they progress up their organizational career ladders.


2 Days

Who Should Attend

Managers, first-time managers and prospective managers are strongly encouraged to attend this session.


By the end of the session, you would be able to:

  • Explain the evolution and importance of organizational growth
  • Identify and analyze the importance of positive influence organizational culture have on individual behavior
  • Identify current personal managerial roles and responsibilities
  • Recognize the different types of organizational managers and leaders
  • Identify effective leadership qualities applicable for personal development
  • Identify, analyze and develop appropriate managerial bases of power for effective positive applications
  • Ensure effective interpersonal communication
  • Recognize, avoid and overcome barriers to effective communication
  • Recognize different types and causes of problems
  • Select and apply appropriate problem solving and decision-making tools and techniques.
  • Build a more productive relationship with the top management.
  • Extend your professional skills and add your career value.

Course Outlines

Management Concepts & Principles

  • A look on organizational development, behavior and culture.
  • Recognize types of managers, and its roles, functions and skills needed.
  • Distinguish effectiveness and efficiency, and what are the system needs and individual needs.

Effective Managerial Leadership for Results

  • Differentiation of manager and leader.
  • Explain the types of leaders, and the qualities of effective leaders.
  • Clarify what are the managerial power, and how to effective developed and used of managerial power.

Effective Organizational & Interpersonal Communication

  • Recognize the impact of interpersonal communication.
  • What are the non-verbal languages?  Explore the communication barriers and how to overcome it.
  • Describe ladder of inference and how to manage out ladder of inference.

Practical Problem Solving & Decision Making Skills and Techniques

  • Learn how to identify and define problem and issues.
  • Explain the different types of problems.
  • Find out how to select different approaches and techniques for problem solving & decision making.
  • How to apply rationale problem solving & decision making.

Inhouse Training Framework - ADDIE Model

In GIN, we will work with you to modify courses or develop one to meet the specific requirements of your business. To assure your investment on training is not wasted and to maximize the value of the in-house program, we apply the ADDIE model – a dynamic, flexible guideline for building effective training and performance support tools. You may learn more about ADDIE model here.

Contact Us for Quotation

Contact us now for training at the Venue and Date of your choice throughout Malaysia and Internationally. Do let us know what is your expectation, number of participants, participants' profile and your preferred date and venue.