This workshop will help participants to identify and develop performance measures for tracking individual performance so that the organization business goals can be attained. We believe that we have the experience, the know-how and the available solutions to help your people develop quantifiable KPIs thus help the organization drives the business strategies to achieve competitive advantage.


2 Days

Who Should Attend

Directors, general managers, head of departments, branch or divisional managers, executives, engineers, and technical specialist who develop and drive the implementation of the KPIs


By the end of the session, you would be able to:

  • Understand and appreciate the Importance of Performance Management System and the relation to Organizational Direction
  • Develop individual Area of Focus basing on Job Type & Associated Key Performance Indicators (KPIs) – Measurements & Targets
  • Understanding the Technique & Principle of developing KPIs
  • Develop Action Plan to help in the Implementation of the various Area of Focus
  • Understand what are expected of Knowledge Workers in the K-Economy and learn how to increase Productivity through effective planning and organizing
  • Learn how to turn New Work Habits at the workplace into personal ‘Best Practice’
  • Learn the art of managing actionable Knowledge Activities and Information

Course Outlines

Introduction to Performance Management

  • The Corporate Scorecard

Strategic Management in relation to Performance Management

  • Developing Area of Focus for the different Job Type
  • Understand the Area of Focus Framework
  • Analysis of Area of Focus by the participants on the Various Job Type
  • Identify Key Activities in relation to Area of Focus

Understand the Key Performance Indicator Methodology

  • Identify the different types of measurements
  • Selection of the different types of measurements
  • Analysis of Measurements
  • What are the different types of targets
  • How to select the right quantification of a target

Review and Linkage of Area of Focus, Measurements and Targets

  • Developing Action Plan and identify the resources requirement
  • How to implement a successful Action Plan

Habit Forming

  • Study and Analyse the Common Office Hazards
  • Understand the root cause of Disorganisation
  • What is Habit Forming Process?

Managing Key Result Areas

  • Define KRAs and its Importance
  • Methods to derive KRAs
  • Understand the relationship between KRAs and Job Activities
  • How to transform KRAs for practical usage?

Managing Activities

  • Problems encountered in managing activities
  • Develop an Overview Approach
  • Using Quadrant II Activities System
  • What is Term Planning?
  • Setting up an Action Planning System
  • Understand the Activated and Not-activated Activities

Inhouse Training Framework - ADDIE Model

In GIN, we will work with you to modify courses or develop one to meet the specific requirements of your business. To assure your investment on training is not wasted and to maximize the value of the in-house program, we apply the ADDIE model – a dynamic, flexible guideline for building effective training and performance support tools. You may learn more about ADDIE model here.

Contact Us for Quotation

Contact us now for training at the Venue and Date of your choice throughout Malaysia and Internationally. Do let us know what is your expectation, number of participants, participants' profile and your preferred date and venue.