Most Companies invest significant time, money and resources perfecting their corporate brand and image. Employees play a big part in how that corporate brand is delivered and defined inside and outside of the company. The first impression we give when we enter a room is in the basic form of how we look. We need to realize that the way we dress and project ourselves and the colours we wear are our initial form of communication and it is of utmost importance that we make good use of our wardrobe colours and personal grooming. This course helps you to understand the impact of appearance and personal image on corporate brand. It is about the Visual Appearance, Verbal and Non verbal Communication and Business as well as Social Etiquette.


2 Days

Who Should Attend

  • Senior Executives/ Managers across all Teams
    • Sales
    • Finance
    • HR
    • Operations
    • IT
  • Enterprenuers
  • Young Professionals who wish to be star performers


By the end of the session, you would be able to:

  • Build a consistent professional image with organization vision and mission.
  • Build good corporate relationships with your customers
  • Influence negotiations with power image and relevant body language
  • Enhancing confidence in presenting yourself
  • Exercise proper business Etiquette

Course Outlines

Greetings & Introduction

  • Types of handshakes (Demonstrations with audience participation)
  • Etiquette for Social Business Events (Business Meals, Tips for cocktail parties, office parties, Basic table manners)
  • Business Cards when to ask for one /when to offer yours
  • Power words to use often
  • Tone of Voice
  • Proper articulation
  • Importance of great first impression
  • Projecting Self Confidence
  • Designer terminology

Your Body Language

  • Send the right message with your eye contact, gestures, stance and voice modulation.
  • Body Language for an excellent first impression
  • Difference between verbal and non verbal communication.
  • The impact of non verbal communication.
  • Do You walk, stand, sit and use your hands with confidence?
  • What is your body saying the silent signals
  • Appropriate Eye contact
  • Facial expression
  • Hand Movement

Pleasant Personality

  • Building Rapport instantly
  • Secrets of attractive people
  • Art of making people feel good about themselves

Develop and convey poise and confidence by knowing how to use Colour & Style

  • The Impact of personal grooming
  • Daily grooming routines
  • Hygiene
  • Make up for women
  • How you smell and body odour
  • Hair care
  • Develop and convey poise and confidence by knowing how to use colour and style
  • Importance of great first impression
  • Travel Etiquette , Personal Props and Accessories for Men and Women

Fine Dining

  • Formal and Informal Table Placement
  • Table setting and the Cutlery Placement
  • RSVPÂ , Seating Arrangements
  • Silverware Savvy , Chopsticks
  • Napkin Placement
  • Toasting, Receiving Lines
  • Wines, Champagnes and Liqueurs
  • Types of Win e Glasses
  • How to Eat Various Foods, Foods to Avoid
  • Billing & Tipping worldwide
  • Thank You Notes

Inhouse Training Framework - ADDIE Model

In GIN, we will work with you to modify courses or develop one to meet the specific requirements of your business. To assure your investment on training is not wasted and to maximize the value of the in-house program, we apply the ADDIE model – a dynamic, flexible guideline for building effective training and performance support tools. You may learn more about ADDIE model here.

Contact Us for Quotation

Contact us now for training at the Venue and Date of your choice throughout Malaysia and Internationally. Do let us know what is your expectation, number of participants, participants' profile and your preferred date and venue.